Virtual Hearing Support

Virtual Hearing Support | FEAM Facilities
FEAM Facilities

Virtual Hearing Support for Arbitration & Mediation

Not every hearing needs a room. FEAM's virtual hearing infrastructure runs full arbitrations and mediations end-to-end online — or blends remote participants into an in-person hearing — without compromising on record-keeping, confidentiality, or control.

Built For

Cross-city or cross-border parties who can't easily convene in one room
Case management conferences, procedural hearings, and short applications
Full evidentiary hearings, with remote witness examination
MSME and Streamlined-track matters run entirely through FEAM's ODR platform
Choose Your Format

Fully Virtual, or Hybrid — Your Call

FEAM's proceedings don't force a single format. Parties and the tribunal or mediator agree on what fits the matter, and FEAM's secretariat sets up the rest.

Fully Virtual

Every Participant Joins Remotely

The entire hearing — tribunal, counsel, parties, and witnesses — connects through FEAM's secure platform. The default format for ODR, Streamlined, and MSME Fast-Track matters.

No Travel Required Fully Recorded
Hybrid

Some in the Room, Some Remote

The tribunal and lead counsel sit in a FEAM hearing room while a witness, expert, or overseas party joins by video — the most common format for larger matters.

Room + Remote Broadcast-Quality AV
In-Person with Remote Access

A Room Hearing, Livestreamed

A standard in-person hearing at a FEAM room, with a secure video feed available to observers or a party's other-side team who don't need to be physically present.

Room-Based Restricted Access Feed
What's Behind It

Infrastructure Built for Hearings, Not Meetings

1

Secure, Access-Controlled Platform

Each hearing runs on a unique, access-controlled link issued only to authorised participants — not an open meeting room link.

2

Virtual Breakout Rooms

Private virtual rooms for party consultations, tribunal deliberation, or mediation caucus sessions, separate from the main hearing feed.

3

Recording & Transcription

Hearings can be recorded and transcribed where the tribunal or mediator authorises it, consistent with FEAM's confidentiality rules.

4

Document & Exhibit Sharing

Screen sharing and a shared exhibit view keep everyone looking at the same document during examination, without emailing files mid-hearing.

5

Technical Rehearsal

A connectivity and platform run-through is scheduled before the hearing date, so issues surface before the clock is running.

6

Live Technical Support

A FEAM technical coordinator is present for the duration of the hearing to handle connectivity, screen-sharing, or access issues as they arise.

Setting Up a Virtual Hearing

How It Works

01

Confirm the Format

The tribunal or mediator and parties agree on fully virtual or hybrid, and share the expected participant list.

02

Access Issued

FEAM's secretariat issues secure, individual access links to each authorised participant ahead of the hearing.

03

Technical Rehearsal

A short run-through confirms connectivity, screen-sharing, and breakout room access for everyone joining.

04

Live Support on the Day

A technical coordinator stays on the call throughout to manage the platform so the hearing can focus on the matter.

At a Glance

Which Format Fits Your Hearing?

Need Fully Virtual Hybrid In-Person
No travel for any party Yes Partial No
Remote witness examination Yes Yes Not by default
In-room presence for lead counsel No Yes Yes
Default for ODR / Streamlined / MSME tracks Yes On request On request
Suited to large, document-heavy tribunals Case-dependent Yes Yes
What's Included

One Setup, Fully Managed

Virtual and hybrid hearing support is arranged directly with FEAM's secretariat as part of your case timeline, or booked independently for standalone case management conferences and applications.

Request a Quote →
  • Secure, individually issued access links for every participant
  • Virtual breakout rooms for caucus, consultation, or deliberation
  • Screen sharing and shared exhibit view during examination
  • Recording and transcription, where authorised by the tribunal or mediator
  • A pre-hearing technical rehearsal for all participants
  • Live technical coordination for the full duration of the hearing
Ready to Set Up?

Schedule Your Virtual or Hybrid Hearing

Tell us the format, dates, and participant list, and FEAM's secretariat will handle access, setup, and support.