Mediation Overview

Dispute resolution in India

Mediation Law in India: A Practitioner's Overview

How the Mediation Act, 2023 and its predecessors have shaped a faster, more confidential route to settlement — and how that route now sits alongside arbitration in India's dispute resolution landscape.

AT A GLANCE
2023Year the Mediation Act was enacted — India's first standalone mediation statute
180Days — the outer statutory limit for completing a mediation, extendable by consent
90Days to challenge a Mediated Settlement Agreement, on narrow grounds only
1,394+Mediation centres operational across India as of early 2026
The basics

What Mediation Means in the Indian Context

Mediation is a voluntary, consensual process in which a neutral third party — the mediator — helps disputing parties negotiate their own settlement. Unlike an arbitrator or a judge, a mediator has no power to impose an outcome; the parties retain full control over whether, and on what terms, they settle. In India, mediation sits alongside arbitration as the other major pillar of alternative dispute resolution, but with a fundamentally different logic: it aims to preserve relationships and reach a mutually acceptable outcome, not to adjudicate who is right.

Mediation is not new to India — community-based resolution through panchayats predates the modern court system by centuries. What changed in 2023 was the arrival of a single, comprehensive statute giving mediation the same kind of institutional backbone that arbitration received in 1996: defined timelines, a regulatory council, and a clear path to enforcing what parties agree to.

Statutory anchor

The Mediation Act, 2023 is India's first standalone mediation legislation. It recognises pre-litigation, online, and community mediation, establishes the Mediation Council of India, and makes a signed Mediated Settlement Agreement enforceable as a decree of a civil court.

How mediation is structured

Three Ways Disputes Reach Mediation in India

VOLUNTARY

Pre-Litigation Mediation

Parties attempt mediation before filing any civil or commercial suit, whether or not a mediation agreement exists. Voluntary under the Mediation Act, though mandatory in specific contexts such as commercial disputes under the Commercial Courts Act.

REFERRED

Court-Referred Mediation

A court or tribunal refers a pending matter to mediation under Section 89 of the CPC or the Mediation Act, often through a court-annexed centre. The mediation runs alongside the litigation, which can be withdrawn if a settlement is reached.

DIGITAL

Online Mediation

Conducted through secure digital platforms with the written consent of all parties, under the Mediation Act's dedicated online mediation provisions. A resulting settlement is equally enforceable as one reached in person.

Institutional landscape

The Shift Toward Institutional Mediation

India's mediation infrastructure has historically been dominated by court-annexed centres and informal panchayat-style resolution. The Mediation Act pushes toward a more structured, institution-led model — with recognised service providers, published panels, and standardised accreditation.

STRUCTURE

Administered, Not Ad-hoc

A recognised mediation service provider manages appointment, timelines, and case administration under its own published rules — replacing the informal, provider-by-provider variation that shaped mediation before 2023.

GEOGRAPHY

A Nationwide Network

Over 1,394 mediation centres and 452 ADR centres now operate across India, alongside court-annexed facilities run by state and district legal services authorities.

TRAJECTORY

Regulator-Backed Growth

The Mediation Council of India's grading and accreditation mandate is intended to formalise this shift further, giving parties a consistent standard to rely on wherever they file.

How it works

The Mediation Process, Step by Step

01

Referral or Request

A party files a request for mediation, or a court refers a pending matter, with or without a prior mediation agreement.

02

Mediator Appointment

Parties jointly select a mediator, or the service provider appoints one from its panel where they cannot agree.

03

Joint & Private Sessions

The mediator holds joint sessions and, where useful, private caucuses to help parties clarify interests and explore options.

04

Settlement or Closure

The parties sign a Mediated Settlement Agreement, or the mediator issues a Non-Settlement Report if no resolution is reached.

05

Enforcement

A signed, authenticated settlement is enforceable as a civil court decree, challengeable only on narrow grounds such as fraud or corruption.

Why parties choose it

The Case for Mediation Over Litigation

1

Voluntary & Party-Controlled

Either party may withdraw after the first two sessions, and no outcome is imposed — the parties decide whether, and how, to settle.

2

Confidentiality

Nothing said in mediation — including offers or admissions — is admissible in any later court or arbitral proceeding.

3

Speed & Cost

Statutory timelines keep mediation to months, not years, at a fraction of the cost of full litigation or arbitration.

4

Preserves Relationships

A facilitated, non-adversarial process is better suited to disputes between parties who expect to keep doing business together.

5

Enforceable Settlement

A Mediated Settlement Agreement carries the same force as a civil court decree, without a separate suit to enforce it.

6

Reduced Court Burden

With over 44 million pending cases across Indian courts, mediation offers a genuine release valve for disputes that don't need a judge.

Forum for Excellence in Arbitration & Mediation

Advancing Institutional Arbitration & Mediation in India

FEAM works with practitioners, institutions and policymakers to strengthen India's dispute resolution ecosystem — from research and capacity-building to advocacy on reform.

Learn About FEAM

This page is for general informational purposes and does not constitute legal advice. Readers should consult a qualified legal professional for advice specific to their circumstances.